new manager mr davies is turning the store around
Always fabulous service in this shop, friendly staff and always find what Im looking for :)
The manager is rude and ignorant and incapable of saying hello or thankyou. The younger staff are pleasant enough but the older Asian gentleman is inpatient and unfriendly and rushes you at the till. As with another reviewer, I'm considering a letter of complaint because it's always been as described. Prices on the high side.
very poor customer service and completely RUDE! Recently moved nearby with my girlfriend and daughter and is my local food shop upon my first visit around 11 o'clock last monday I was met at the till by a man rushing all the customers snatching items off them and telling them to pay quickly there was wasn't much of a line only around 3 people and there was another member off staff stocking shelves, it got to me and I was getting my money out to count it there was only 2 people behind me at this point and before i could give him the money he has started serving the customers behind me. On my next visit on friday I was with my 4 month old daughter walking round getting my shopping when she started to cry like babies do when they are teething so i rushed to the till to pay for my items, the assistant behind the counter straight away looked at me and said 'can you make your baby stop' i was told the assistant that she was teething and she continued to that 'my daughter is to young to be teething' i told her she was 4 months old and her teeth are trying to come through then she carried on by saying 'you're too young and inexperienced for a baby are you sure you know what you are doing' Absolutely speechless! I'll be writing to head office about this too, as i am not the only one who thinks that this store needs some new staff or better training.
Everything you need but a little bit too expensive
Co-op Food - Gill Bent Road is a UK Convenience Store based in Cheadle, West Midlands. Co-op Food - Gill Bent Road is located at 10 Gillbent Rd, Cheadle Hulme, Cheadle SK8 6NB, UK.
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