I had a terrible experience moving out of my property ith Roger Dean. I got screamed at by an employee called Martin for asking a question about a clause in the contract which I didn't understand.I had to disconnect the call as he got more and more aggressive towards me over the phone. When I went to see Roger at his office as he wanted to personally apologise, he joked that he thinks the individual who was verbally aggressive towards me needs anger management. The entire thing made me feel uncomfortable and despite the apartment being reasonably priced I would never return to or recommend anyone uses this company. I also had significant damp issues and had to tip several items of my furniture when I left the property.
Most of the reviews can only be a joke. The house that we rented was disgusting, and we, 3 tenants, spent over 4 days cleaning. I even had skin rash because of the dirt, blood on mattresses, unbelievable. Requested the agency to send someone to clean what was promptly refused, so has a foreigners and new in the country and without knowledge of the laws we felt that we couldn't do anything, and they knew that, that's why they behaved like that. CAROLE from the agency is the responsable for the agency or so it seems. They look nice but careful with those people the are work on the limit of the law, or what they understand it is the limit. I had to beg to change the mattresses and everything that they say, it must be written because they will lie on your face. They are charging cleaning when we checkout but the house is much cleaner, amazingly cleaner that when we move in. We also had people inside our house without being announced, they just took the keys and let them selfs in, without knocking the door. Be careful with theme I would avoid any type of business with these people.
Only interested in the seller's interest!Thank god I only lost out on a few hundred quid solicitor fees.A small price to pay instead of regretting paying 250k to a greedy &*#"#.......who wouldn't negotiate on nothing but fresh air!
Poor service as they did not provide meter readings when I moved out of the property.I wouldn't recommend doing business with this company.
The best company I've ever dealt with. Renting my flat from them over 4 years ago, very friendly and supportive no matter what, always on top of everything. Considering other agencies, this one is beyond expectations.
Roger Dean Estate Agents is a UK Real Estate Agency based in Cheadle, West Midlands. Roger Dean Estate Agents is located at 218 Finney Ln, Heald Green, Cheadle SK8 3QA, UK.
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